Q&A(About refund detail)
Q:Why does your store have 2 diamonds’grade but the orders and rewiews are less?
A:I(The new Ali seller) am a junior undergraduate student and just get this store account from my friends just in May,2016.Our products are the same or better quality but lower price than the same hot sales products from other stores,which dear you can compraring.
Q:You procucts are low price but less reviews.How can I trust you?
A:Haha,all products are produced by my relatives whose factory is large and famous in China.So I can offer wholesales prices but sell in one unit.Besides,our store promise full refund or resend if:(1)dear you don’t get the order;(2)product is not as described when reveived;(3)broken when received.
Q:How can I refund money or be sesent when the product is not as described or broken?
A:Please send me the video or photos to prove the products and send data and order number(so that I can find your order) to me(my whatsapp is 86 13570316180).I’m 24 hours waiting for servicing dear you.
Q:Does your products support wholesales?
A:Sure,we are welcome every customer to negotiate the wholes prices if you want a large amount.But the price may not be less much as I really sell in wholesales price.